Their automated help often seems like a dead end but once you get to a real agent you can get problems resolved. So I’ll hope for the best, and I’d suggest going to Amazon asap with problems like this and communicating with a real person. To request a new return, please check back soon. Still just a promise, but in my experience once Amazon says they’re giving a refund, it happens. If you’re trying to check a returns status or print existing return labels, please visit Your Orders. I told them about the problem and gave them my Kohl’s return ID number from the receipt, expecting them to tell me they couldn’t do anything about it for two weeks, but they processed the refund on the spot and told me it should appear in my original payment method in 4-5 days. Find tracking information and order details from Your orders. You can access your order number by going to the section my orders in your account, or else you can find the order number in your email, which you received during order confirmation. After that, you will be noticed by this message: To track your shipment, you need to enter Amazon ORDER. After an order is added to Shop, the Shop app uses info from the carrier delivering. You can track it through your Amazon online account or your TBA tracking number. There are three ways to track your shipment using : Enter your tracking ID (TBA number) into the field and press TRACK. You can use the Shop app to track orders with a valid tracking number. So I went to Amazon customer service chat right away and pressed the “I need more help” option each time they gave me an automated reply until I got a real agent. Amazon live tracking allows you to track the status of your parcel. Only 4 days after returning my item to Kohl’s and not seeing it register on Amazon and not knowing how to use Kohls’ tracking number, I googled the problem and found this unsettling thread. To track an order on your Android or iOS device, youll first need to download and install the Amazon mobile app and log in to your account.
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